Customer Security Response

Use this when: a customer asks security questions.

This is not a pentest. We review known facts, existing evidence, and what your team can support.

The goal is to answer accurately without overclaiming.

Inputs

  • Security questionnaire or spreadsheet.
  • Buyer email.
  • Request for evidence.
  • Old pentest report or customer findings.

Work

  • Review existing material.
  • Speak with the team.
  • Separate facts from assumptions.
  • Mark gaps.

Output

  • Answer draft.
  • Evidence list.
  • Gaps and caveats.
  • Next steps.

Not included

  • Active security testing.
  • Legal commitments.
  • Audit or certification work.
  • Running your IT or security team.
  • Fixing every issue found.

Typical timeline: 3-5 working days.

Budget: €2k-€5k.